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Austin Headquarters

Direct support from our Austin team

Reach out for order tracking updates, replacement hardware inquiries, or assembly assistance for any infant walker model. All inquiries answered within one business day.

Mon–Fri

9am–6pm CT

24h max

response time

Austin, TX

warehouse dispatch

Customer Service

How can we help your little one roll forward?

Fill out the form below with your order number or product details. Our team ships all replacement parts and handles exchanges directly from our Austin facility.

Guaranteed Support

Backed by our Austin team

Every walker is supported by clear policies designed to make parenting transitions seamless.

50-Day Returns

Warranty & Parts

Tracked Delivery

Simple return authorizations and prepaid exchange shipping across the United States.

Full replacement part support covering wheels, tension dials, and activity panels.

Fast, reliable shipping directly from our Texas warehouse with real-time tracking.